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Message 1 of 5

How to connect a digital phone to a NEW Wi-Fi (previous one changed)

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I have a digital voice handset which is connected to Wi-Fi. Needed to change the Wi-Fi, unsure how to connect the phone. There does not seem to be an obvious setting on the phone allowing me to do this, and  when I press the WPS button on the Smart Hub 2, nothing pops up on the phone handset. 

Solution or ideas welcomed!

Thanks 

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Message 2 of 5

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

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DV phones connect to hub using DECT not wifi



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Message 3 of 5

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

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@DR1403 

The phones do not use Wi-Fi, they use DECT. You would have to pair the new phone with the DECT base station in the Smart Hub 2. There is nothing to do with the Wi-Fi settings.

 

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Message 4 of 5

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

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Thanks Keith, now understood.
The issue was with one handset, it needed to be reset to factory settings to be able to re-connect with the Hub.
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Message 5 of 5

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

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Thanks - The issue was with one handset, it needed to be reset to factory settings to be able to re-connect with the Hub.

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