How to contact BT Community Fibre

[paulpa66]

I have email from community fibre but not manned email, i can't find a number, any way to contact them?

[pippincp]

Do you mean Openreach community fibre? Have you registered with them?

https://www.openreach.com/fibre-broadband/community-fibre-partnerships 

[paulpa66]

Yes I have, my email says, "It was a couple of weeks ago that we sent you log-in details for your own community portal to let us know the addresses in your area you'd like us to price to get fibre for, so we thought we'd get back in touch. "
But I have received no such email, but can't contact them to tell them that

[pippincp]

Try @OpenreachHelp on twitter.

[paulpa66]

utter nightmare all this automated stuff, get nowhere.

[paulpa66]

I found some random number was told to use communityfibre@openreach.co.uk

[pompey1898]

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@paulpa66wrote:
utter nightmare all this automated stuff, get nowhere.

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Hi @paulpa66 ,

I agree, getting information out of Openreach on this subject is extremely difficult.

Have tried MP, County Council etc. with very no help.  The head man on Telecoms on the CC just said contact BT, arggh.

[paulpa66]

Given up now just totally impossible but still get the emails, crazy be glad to move somewhere I am not tied to Openreach anymore

[pippincp]

Did you try contacting them on the twitter account I gave you? They are online until 8.00pm.

[paulpa66]

yes and an email given nothing complete waste of time