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Brent1
Beginner

on ‎21-07-2021 21h10

1,556 Views
Message 1 of 4

How to report positive feedback concerning customer support

Hi, please can someone direct me how to send positive feedback on my customer service?

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3 REPLIES 3
-Richie-
Guru

‎21-07-2021 21h14 - edited ‎21-07-2021 21h15

1,555 Views
Message 2 of 4

Re: How to report positive feedback concerning customer support

I have asked a passing mod to reach out to you, they are BT employees and will ensure your feedback goes to the advisors team leader 🙂

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Brent1
Beginner

on ‎21-07-2021 21h21

1,545 Views
Message 3 of 4

Re: How to report positive feedback concerning customer support

Thank you!

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RobbieMac
Moderator-Retired

on ‎22-07-2021 8h27

1,506 Views
Message 4 of 4

Re: How to report positive feedback concerning customer support

Hi @Brent1 

Welcome and thanks for your post!

It's great to see that you have taken the time to register for the Community to recognise my colleague for a job well done.  Thanks 😊

Can you send me a private message with the advisor's name (first name should be enough) and your home number and I'll pass your comments on to their team leader?

To send me the private message, click into my profile >> here << and you'll have the option to send me a message on the top right hand corner of the page.

Cheers,

Robbie

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