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Jackdm7
Beginner

on ‎21-08-2021 11h13

568 Views
Message 1 of 2

ID003

Hi,

I contacted BT on the 14th Aug with the issue of ID003 when I try to sign in to the bt sport app. I signed up for bt sport through EE went through all the set up fine which said it will take 24 hours but have not been able to sign in for a week.

I can sign in on my bt account online fine but it says I have no products at all. 

I was told a webform with the issue was sent but still have no resolution.

Any help would be great.

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1 REPLY 1
JohnC2
Moderator
Moderator

on ‎21-08-2021 11h29

559 Views
Message 2 of 2

Re: ID003

Hi @Jackdm7, welcome to the forum and thanks for your post. As you have BT Sport vis EE you would need to contact them for help with this. Have a look at the EE Help Page for ID003 error code and you may be able to resolve it.

cheers

John

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