Solved: Re: Incomplete order details

VladRoset · ‎01-07-2020

Hi,

I ordered today BT Fibre and the delivery address for the equipment and I assume the address for the engineer to attend to is also incomplete, is missing a letter and there are 3 flats in the building.

I managed to change the billing address, but, will that be enough? Can the delivery address and the address to attend to be updated?

Thank you!

imjolly · ‎01-07-2020

This is a customer help customer forum and your post does not go to BT. You need to phone 150 to get it changed

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VladRoset · ‎01-07-2020

Ok, thank you.
Equipment has not been installed yet line/broadband has not been activated yet, will this number "150" work from any network, or only from BT one?
Thank you!

pompey1898 · ‎01-07-2020

@VladRosetwrote:
Ok, thank you.
Equipment has not been installed yet line/broadband has not been activated yet, will this number "150" work from any network, or only from BT one?
Thank you!

0800 800 150 will work from any mobile

VladRoset · ‎01-07-2020

Ok, thanks!