Installation of FTTC

[Alan1925]

we have just registered our company on the royal mail database and it is listed there but service cannot be provided because it is not listed on the BT database.

why is this and how do i resolve

[gg30340 · Accepted solution]

This is a BT residential forum.

If you are a business user you will need to post on the BT Business Forum where you should be able to get some assistance.

https://business.forums.bt.com/