Is there any way to report an intermittent connection problem?

[tobiasjs]

Is there any way to report an issue like this to BT?

Screenshot linked shows that firewall is seeing 2-20minute disconnects multiple times a day. The BT fault reporter doesn't seem to allow anything except testing the connection, which either leads to BT seeing a fault, and creating a fault ticket that is then resolved when the connection reestablishes (without me being able to add information) or not detecting a problem (and also not allowing me to report any particular issues).

https://photos.app.goo.gl/L9wZxtDPh1gwtGiJ9

[pippincp]

Ring either 150 from a BT phone or 0800800150 from a mobile.

It may be beneficial to do a quiet line test first. 17070, best with corded phone. Any noise report  line fault not a broadband one.