<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
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Thanks for the reply and the information, I am both a BT Business and Residential customer, but only for another 30 days. 30 days and all the problems will be in the past, at least I hope so.