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Message 1 of 13

Landline after FTTP

I'm confused about what happens with an existing landline if I get Fibre 2 installed in an area which can get Full Fibre. I'd like to keep the existing number, but I can't work out if the copper connection is maintained or if everything will get replaced with a VoIP system, which I'm not sure that I want.

Can anyone explain this?

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Message 2 of 13

Re: Landline after FTTP

@pedr 

The basics are: 

A: you get moved to FTTP with a Copper line still installed and you use a normal phone as you do now

B: you are moved to FTTP only with no Copper line installed.  You are put on Digital Voice

Kind Regards
CJT80
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Message 3 of 13

Re: Landline after FTTP

Thanks!

Is there a way to know or choose which will happen?
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Message 4 of 13

Re: Landline after FTTP

@pedr 

As far as I am aware you can't choose.

Is it at your current property and are you currently on FTTC?

Kind Regards
CJT80
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Message 5 of 13

Re: Landline after FTTP

Currently on slow ADSL (10Mbps down, 0.4Mbps up) on a very old/legacy ex-Pipex product from Talk Talk.

It’s actually for my mother’s property. In case it makes any difference, as far as I can tell, it’s a BT phone line, but with calls and broadband billed by TalkTalk. 

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Message 6 of 13

Re: Landline after FTTP

If more than 75% of premises served by a particular exchange can get fttp then they'll stop offering the copper service. Here's an article on the switchover:

Openreach Add 51 Areas to the Copper Phone to Fibre Migration 

I got fttp last August and had a dual copper/fibre cable replace the old copper one.

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Message 7 of 13

Re: Landline after FTTP

@pedr 

the phone line has nothing to do with BT Retail as it is openreach who are responsible for the landline.  as you are currently a TT customer have you posted on their forum as this is for BT Retail customers.  are you intending moving to BT Retail



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Message 8 of 13

Re: Landline after FTTP

I’m pretty sure the landline is from BT even though broadband is from TT. The line rental is paid to BT.
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Message 9 of 13

Re: Landline after FTTP

if your phone bills and broadband are being paid to TT then you must be renting the landline from TT not BT Retail



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Message 10 of 13

Re: Landline after FTTP

Why are BT billing for line rental then? 

This arrangement was set up many years ago, possibly before LLU (and with Tiscali before it became Talk Talk).

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