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Evertonfc9
Beginner

on ‎17-01-2021 10h46

1,406 Views
Message 1 of 4

Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to property

Third Openreach engineer visited the property and checked the line feed to find a line spike in a BT underground distribution 63metres away, this way caused by corrosion of cable wire and repaired by 4th engineer. 

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3 REPLIES 3
Starwire
Recognised Expert

on ‎17-01-2021 12h18

1,387 Views
Message 2 of 4

Re: Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to prop

Thanks for info. 👍

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Devon_Dave
Distinguished Guru

on ‎17-01-2021 21h42

1,358 Views
Message 3 of 4

Re: Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to prop

Are you telling us what happened or are you looking for further advice? 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
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Evertonfc9
Beginner

on ‎18-01-2021 16h08

1,308 Views
Message 4 of 4

Re: Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to prop

I was providing the story and how inefficient the Openreach process was in the beginning

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