cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,546 Views
Message 1 of 3

Leaving BT Broadband / Switching Provider

Go to solution

Hi, so I'm out of contract with BT and been charged £42 a month for Broadband.  Checked the deals with only 24 month contract and no cheaper so I'm looking at switching provider as I'm being offered an 18 month contract and £21 a month.

Question is, BT have emailed wanting next months payment, due on 19th November of £42 and it takes 2 weeks to switch.  How does this work?  Do I just pay BT the £42 and switch anyway them get refunded the balance for 2 weeks unused Broadband?  Any ideas, thanks in advance..

0 Ratings
2 REPLIES 2
1,538 Views
Message 2 of 3

Re: Leaving BT Broadband / Switching Provider

Go to solution

Just place an order with your new provider and everything will be taken care of. Do no stop any payments, any overpayment to BT will be refunded.

1,528 Views
Message 3 of 3

Re: Leaving BT Broadband / Switching Provider

Go to solution

great stuff, thanks for the reply ;

0 Ratings