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McAfeeMacInstaller.app

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   Every time i try and install this anti virus software it fails, 

I contacted McAfee and they have told me to contact directly
 
'Hello, Jermaine. Since you obtained your McAfee subscription through your Internet Service Provider, ISP, support is also provided by your ISP. There should be a special team at BT who can escalate issues to McAfee if necessary. -Cheryl S’.

I can not see an direct emailf or this department so i think here was my best chance. Can anyone help ?
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