<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Some of my files which can be seen in btcloud.bt.com accessed on my pc do not appear in the cloud file listing on my iPhone. Any idea why this is and how it can be rectified?