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Message 1 of 6

Mobile in Finland

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I am visiting Finland with my adult son , our mobiles are on the same BT package, but his phone has not connected to the network here ?

So no calls or texts but he can connect to a local wifi , not no roaming data ?

Looking at my account it may want me to increase the spend cap but he has lots of data Tex and calls left in his allowence 

His is a iphone 7 

Any ideas please ? 

 

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Message 2 of 6

Re: Mobile in Finland

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I think you need a spend cap above zero - have you tried



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Message 3 of 6

Re: Mobile in Finland

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No , should not have to do that has he has loads of calls etc , but will move it to a £ 5 and try 

Thanks 

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Message 4 of 6

Re: Mobile in Finland

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I think you really need to have a positive spend limit to get the connection even though you may use your existing data and not actually spend anything



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Message 5 of 6

Re: Mobile in Finland

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Message 6 of 6

Re: Mobile in Finland

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It's working, 🙂👍

Many many thanks Imjolly