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Message 1 of 11

Mobile network down

Hi

I always rely on BT mobile to stream for 30 mins or so when I go to the local gym. (WiFi is useless) It’s been great for weeks, but nothing loading today. Carried on after I left gym and returned home. (About 2 miles)

Is there a site which shows 3/4G outage etc?

Thanks

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10 REPLIES 10
2,534 Views
Message 2 of 11

Re: Mobile network down

I'm in Leicester and I have full 4G signal but data speeds/ bandwidth has been poor for a couple of hours so there could be an issue. I can't even run a speed test through the Ookla app

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2,507 Views
Message 3 of 11

Re: Mobile network down

Thanks. I have two bars showing against 4G (normal for here), but still not working.

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2,498 Views
Message 4 of 11

Re: Mobile network down

Check on the "Downdetector" web site.

2,497 Views
Message 5 of 11

Re: Mobile network down

Seems to be coming back. I've managed to run a speed test and got a download of 20.5mbps / upload of 0.24mbps and ping of 33ms... 

Could be the upload that's causing the issue sending out the initial data request...

I wonder if it's linked to the issue that took Facebook etc down 

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2,490 Views
Message 6 of 11

Re: Mobile network down

@gg30340 I've just checked Downdetector and there's been a surge of reports in the last hour for EE and BT and I'd imagine the BT ones are for BT mobile

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2,466 Views
Message 7 of 11

Re: Mobile network down

Data slow or at a standstill here in Stamford. 

3G and 4G both affected, full signal. 

2,432 Views
Message 8 of 11

Re: Mobile network down

Thanks. Knew it wasn’t a figment of my imagination. Hope it’s back up tomorrow. No point going to gym if not. Is there an SLA for this sort of thing?

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2,383 Views
Message 9 of 11

Re: Mobile network down

@Longshanks mine is back, apart from all the Facebook stuff but that's a Facebook fault

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2,359 Views
Message 10 of 11

Re: Mobile network down hi

Mine seems to be back as well now. Guess we’ll never know what caused it