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Mckenzie97
Beginner

on ‎08-07-2020 19h35

1,215 Views
Message 1 of 4

My Flat can't get fibre but the building can

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I am about to move into a flat. I have been checking online for broadband deals. Almost all companies say I can't have fibre and when I go to check on openreach my address does not come up. The building which my flat is in does come up and this allows fibre.

 

So my question is why can't I get fibre and why does my address not show up?

 

Thanks.

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3 REPLIES 3
NigelB72
Guru

on ‎08-07-2020 20h22

1,198 Views
Message 2 of 4

Re: My Flat can't get fibre but the building can

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Could it have been pre-wired for Virgin Media??

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Mckenzie97
Beginner

on ‎08-07-2020 21h00

1,184 Views
Message 3 of 4

Re: My Flat can't get fibre but the building can

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I have checked with Virgin Media and it is not available in my area.

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NigelB72
Guru

on ‎08-07-2020 21h03

1,179 Views
Message 4 of 4

Re: My Flat can't get fibre but the building can

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Ahh ok.. it might be because there is no phone line installed but there is a cab in the area that supports either FTTP or FTTC... Call BT sales and they'll be able to tell you if it needs a full provision (installation) 

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