My ISP's own fibre cabinet is being decommissioned due to new buildings

[plawsy]

So, I need advice. My ISP (Glide) contacted me to say as my local council is developing new houses, their own fibre cabinet is being decommissioned because it's situated where the building will take place.

A bit of background. I waited years for decent internet, and in 2018 I learned fibre was coming to my area for 2019....... Now I'm gutted that this is being taken away from me, limiting what I do with my connection. I was unable to get fibre from BT as my cabinet only serves a handful of premises - BT, the tight-fisted wads, will not install a fibre cabinet. Fast-forward to 2018, I found that Glide (aka WarwickNet) were installing their own fibre cabinets where BT won't and my road was one of those. I went live with them in November 2019, had 2 years of trouble-free 80/20, but now it is being taken away, and I need to go back to crappy ADSL.

I am disabled and use the internet for everything. I also DJ. During these tough years, I started to stream every few days on Reddit to help with my anxiety. This news has made it worse.

In essence, unless I can get a decent connection from alternative ways offered by my ISP, who say UP TO 80/20, I will have to go back to ADSL speeds - ~8Mbit/0.65Mbit - yes, those were my speeds when I had ADSL, no joke...... If I do, I won't be able to stream, etc.

I'm not sure what to do - it's like giving away a Porsche and getting a Skoda in return...... I'm now depressed and heartbroken.. How can a council tell someone to decommission their equipment just willy-nilly affecting people's lives?!

[imjolly]

Enter your address and post results  remember delete address

https://www.broadbandchecker.btwholesale.com/#/ADSL

[gg30340]

This is a BT Retail forum and has nothing to do with Openreach who are responsible for the infrastructure and cabinets that BT and many other ISPs use so there is nothing that this forum can do to assist you regarding your ISP decommissioning their cabinet. 

As an aside I guess you have never driven a Skoda VRS or Sportline 

[plawsy]

Man, I did state I can't get Fibre with BT!

[plawsy]

I was just giving my experiences, wished I never now

[iniltous]

As already stated, surely your issue is with your provider , and nothing at all to do with BT Consumer.

The product your ISP uses is ‘sub loop unbundling’ so wherever they sited their FTTC ‘cabinet’ is close to an Openreach copper cabinet , so if your ISP is having to move their cabinet , why isn’t OR having to move the associated copper cabinet ?, plus, if the cabinet was legally sited on a public footpath and has to be moved for other works to be undertaken, then whoever is doing the works , or requires the utilities to be moved out of the way before the the work can be undertaken, pays for  the diversionary works , so your ISP should be able to re-site their cabinet at no cost to themselves , obviously they would need to plan this work , and also employ the manpower to do the work , but ultimately the costs are recovered from the council, if OR have to shift the copper cabinet , then it’s a ‘repayments’ job and OR’s costs will be recovered from the council if it’s them that want the cabinet moved.

If your ISP have decided not to do this and are to simply remove the cabinet and wave bye bye to you as a customer ( and presumably some others ) it’s probably the underlying economics don’t work for them , and this event is probably advantageous to them , they may well  get to remove a loss making asset at no cost to themselves, it probably also shows why OR never provided FTTC themselves.

You would be better advised to complain to your actual ISP rather than one you don’t use. 

[Devon_Dave]

A DSLAM can be located anywhere upto 100m from a PCP. So I guess the PCP is not where the new building is being built. 

[iniltous]

The OP probably won’t return , but has posted the same issue on another forum and posted a photo in which the ‘ Alt Net’ cab and OR copper cabinet can both be seen , maybe 20m apart but opposite sides of a residential street,   the comments on that other forum pretty much mirror the comments on here , apart from the ‘it’s got nothing to do with BT’ ones , but as the OP doesn’t mention BT on the other forum that’s unsurprising,  and the OP is engaging with the contributors from that forum much more than on here.

The OP seemed to take offence at the understandable defending of BT on here , presumably they thought contributors would simply agree with their misconstrued opinion of the relationship between OR and BT , and the lack of OR FTTC , TBH they used the term ‘tight wad OR’ on the other forum and that was also rebuked on the other forum to.

TBH it’s still unclear why they posted here at all

FWIW, OR will site a ‘fibre’ cab upto 100m away from the copper cab, but the optimal position is adjacent  to the copper cab (for obvious reasons ) siting it as far away as 100m is worst case scenario , but in this case as it’s the ‘Alt Net’ cab, the limitations are not necessarily the same as OR’s.

It was a reasonable assumption that the ‘Alt Net’ cab and the OR cab would be so close that any development that affected one would also affect the other, it was mentioned to illustrate the fact that the developers pays to move ‘plant’ that is in the way .

TBH, in the photo the OP provided ( on the other forum ) it’s difficult to see what ‘development’ could even take place , certainly not a multi home , housing development for example, possibly a single plot or an apartment complex , the members of the other forum conclude that it’s more the Alt Net using it as an excuse to get out of that particular area,( VM apparently having the area covered)  and strangely the OP is in agreement with that opinion on that site but not here