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Message 1 of 2

My emails have disappeared

i have suddenly lost all sent emails prior to 12/9/21.  They have disappeared from Iphone, Ipad and Windows laptop. I cannot find them in any other folder, i havent changed any devices and cannot see any obvious changes to settings? Spent hours but cannot resolve

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Message 2 of 2

Re: My emails have disappeared

Hi @NGO,

Thank you for posting. 

If you take a look at BT Email: some of my emails are missing. Can I recover them? you'll find a few suggestion that can help.

You would need to check your email setting across all of your devices to make sure they are set up with IMAP and not POP3.

Thanks, 

Paddy

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