Hi
I am buying a new build property and went to my home demo today. The openreach internet thing is in my utility cupboard where the washing machine will go.
Once I receive my bt hub is that where I plug it in? It doesn’t seem a very good place as its a cupboard and will have the doors shut most of the time. There is a media plate in the living room with connections that would take an internet cable would i be able to plug it in there?
I’ve attached a picture of whats in the cupboard.
Yes, that would appear to be how it is connected now. Just connect the ONT to the Ethernet port that is cabled to where you want the hub and plug the hub in the Ethernet socket. The ONT and HUb don't have to be adjacent, they can be uo to 100metres of Ethernet cable apart.
Thank you, so I can connect the hub to the media plate in the living room?
Assuming there is an Ethernet cable from the media plate to to where the ONT is located, yes.
Quite likely, you need to ask the developer what cabling has been provided. It is not unknown for builders to supply faceplates with no cabling at all!!