Hi, thanks for the reply...
No, I do not have the previous hub - the whole switch to the SH2 was something of a mystery as the first I knew about it was getting a text message and email reminder that I needed to send back my "old kit" and that I could face a charge if I did not so do. What old kit I asked myself - and had I signed up to something new inadvertently?! Then a few days later had a plastic envelope and label to return said old kit - I raised online over chat and got no support or guidance there! Then I had a new hub 🙂 again I raised via chat and was advised that it is part of the roll out and was simply them replacing the older hub and no charge to me etc - we swapped the hub and the next day I returned the hub via royal mail, dropping at a post office for proof of posting. To date I am STILL getting reminders that I will be charged if I do not return the kit despite the online royal mail tracking system reporting that it was signed for on 2/11.
I had a list of everything that I needed to check before returning the kit and the NAS was on that llist. Via file manager I could "see" the drive and files in it but did not access them. clearly the list was there via a memory within the file manager because once I did try try and access them it had a jolly good long think and then declared no files there. My mistake, I know, it never ocurred to me that it would not be compatible.
I hve never accessed the drive via any other means and have never knowing installed any updates on it! Until now it just happily worked!
