Hmmm, set to Private, SMB on at PC level, but still fails to map with the error message saying that the device or resource, 192.168.1.254... is not set up to accept commections on port "The File and Printer Sharing (SMB)".
Partner is now logged in to the hub to see if there are SMB setting on there...
Go to Control Panel > Network and Internet > Network and sharing centre > Advanced sharing settings and make sure it is as screenshot below for the Private profile.
You are very kind and helpful, thank you so much....Mine, and his, are just the same as that...
I'm running out of ideas now.
Are you connecting to the hub via wifi or Ethernet? Try the opposite to whichever you are using and see if that helps.
Also try a restart (not power off/on) of your laptop and see if that kicks things into life.
W10 & W11 does seem to have problems with network devices.
I have a laptop with an ethernet port - will try that later on.... many thanks. will report back!
Nope, woking directly with ethernet to thernet cable from W10 laptop to hub maketh no different. We are now going to crank up a W8 laptop to see if that offers a different result!
Oh well, it was worth a try but using a W8 with all the correct settings fails to work too.
Neve mind, I have a 1 TB SSD that works when plugged into a laptop, just a shame that the smarthub will not allow access to it 😞
Thank you one and all for ideas and help, I am clearly a lost cause!
Sorry we couldn't find a solution, I just can't think of anything else that we haven't tried.