@Jimbob_1978 wrote:
I've managed to get through to an advisor. After doing a few tests and finding no fault with the line their assumption is I have a faulty hub. They'll be sending a new one out.
Have you tried a factory reset of the home hub?
http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...
