BT have an open order with OpenReach which they are struggling to close. This is stopping me from moving my FTTP broadband to SKY. Is there someone I can contact to get this resolved?
The only people who can help you are the FTTP team, give them a ring, 0800 587 4787
As an aside, have you just had FTTP installed and if so why didn't you go to SKY for the install originally?