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Message 1 of 5

Openreach line has incorrect postcode

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Hi

I am having issues with changing my postcode with open reach. They have an incorrect postcode registered. Anyone know where to go?

 

Thanks,

M

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Message 2 of 5

Re: Openreach line has incorrect postcode

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@mmmmdg 

Welcome to this user forum for BT Retail phone and broadband customers.

Who provides your phone and broadband service?

 

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Message 3 of 5

Re: Openreach line has incorrect postcode

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Hi @Keith_Beddoe 

Thanks for the welcome. Its Sky

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Message 4 of 5

Re: Openreach line has incorrect postcode

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then you need to contact sky and ask them to raise an ORDI with openreach to correct your address



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Message 5 of 5

Re: Openreach line has incorrect postcode

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@mmmmdg 

Only your existing provider can request a change.