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Message 11 of 13

Re: Parental Controls not blocking anything

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Hi @DarrenW, whatever you did fixed the issue. Thank you for your help!

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Message 12 of 13

Re: Parental Controls not blocking anything

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hi there wonder if you could help i am having the same problem where my parental settings not working its a new full fibre setup today having 3 youngs I want to make sure everything is block virgin setting was so simple but i am having a hard time with this one could someone tell me if i change the from the home hub to nighthwak will the bt parental setting still work ?
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Message 13 of 13

Re: Parental Controls not blocking anything

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Hi @DarrenW , I am having the same issue of parental controls mysteriously having stopped working for all devices in my home. I've been through the live chat process of resetting my DNS settings and resetting my router but none of that has helped. I would really appreciate if you could help me get these controls working again!

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