Phone switch full for broadband connections

[Alarura]

Hello,

I am going to be moving into an area serviced only via the openreach network. When I first looked at broabband speeds there was up to 66mb/s available in my area (standard top openreach speed from my understanding). However, checking now the top speed is 16mb/s and according to a rep I spoke to from another company this was due to the phone switch connection limit being reached for the broadband speeds.

I've checked with pretty much every other network provider in existance and none seem to be planning to install in the area I'm moving to (which is surpring as it's a fairly sized town). Anyway the point of this ramble was to ask if more slots pening on the exchange is entirely based on other people cancelling their broadband or if there were likely to be more slots opening on the exchange through upgrades etc?

Basically is 16mb/s likely to be my only option for the foreseeable future?

Thanks in advance for any replies.

[imjolly]

enter your new address and post results  remember delete before posting  this will give an indication of what is available but not as accurate as having the phone number

if cabinet full then you are waiting for a cancellation to be able to get fibre broadband

https://www.broadbandchecker.btwholesale.com/#/ADSL

[Alarura]

Hey,

Thanks @imjolly   for the reply, as far as I'm aware there's no current phone line at the property so no phone number unfortunately, using the address I got the following results.

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Handback
Threshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability Date
High Low High Low
VDSL Range A (Clean) help 80 79 20 19 74.2 Available Available
VDSL Range B (Impacted) help 80 79 20 19 74 Available Available
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install Process
FTTP on Demand 330 30 -- Available --
ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) Availability Date
WBC ADSL 2+ Up to 17 -- 10 to 19.5 Available
WBC ADSL2+ Annex M Up to 17 Up to 1.5 10 to 19.5 Available
ADSL Max Up to 7.5 -- 6.5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings Availability Date
VDSL Multicast Available
ADSL Multicast Available
Exchange Product Restrictions Status
FTTP Priority Exchange N
WLR Withdrawal N
SOADSL Restriction Y

Edit: forgot the end bit

The premise/line is associated with exchange which is NOT part of current fibre priority programme.

The premise/line is associated with exchange where WLR is not withdrawn.

The premise/line is associated with exchange where SOADSL service is restricted.

FTTP is not available.

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

The Stop Sale date for IPstream is from 31 Oct 2012. The Formal Retirement date for IPstream is from 30 Jun 2014.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

Thank you for your interest

[Keith_Beddoe · Accepted solution]

Fibre 2 should be available from BT Retail, that is up to 80Mbs connection speed.

A line will be provided as part of the order, but a phone connection will be optional.

https://www.bt.com/products/broadband/deals

If you still have issues with the address, then try the following.

Place an order for a line only using this link - https://www.bt.com/landline/deals

If the address doesn't appear properly when you enter the postcode, there is a section underneath where you can manually enter the address.  This will raise the order with the address showing as bronze and it will prompt Openreach to carry out a survey to confirm the routing.   Once the routing is updated the order will then progress as normal.  You can then add broadband once you have the line up and running.

[Alarura]

Hey

Thanks for the reply, I followed your advice and that seems to have updated the website!

Thanks so much!