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Message 11 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Any upgrade firmware for complete wifi eg hybrid connect lights won't turn off

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2,157 Views
Message 12 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

@dephead2004 

This thread is to do with the white whole home retail discs, and not the BT black complete wifi discs, please start a new thread.

You do have an existing thread here https://community.bt.com/t5/BT-Devices/Complete-Home-WiFi-Hybrid-Connect-Lights-amp-Connection-statu...

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2,127 Views
Message 13 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

All true but as you can see that was posted in June and no reply to date. Not even a no!

And not the first time that silence is golden
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Message 14 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Anyone still having problems with the disc rebooting (mainly the master disc).

When I used the early adopter it was more stable but now on the final version it's now rebooting a couple of times per day.

I have backed up, factory reset and restored my settings.  I will need to try changing out the master disc with one of the secondary ones but surely this is moving the issue around and not sure if I can restore to a secondary if changing to master? 

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Message 15 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Hi @bigmick777 

Please take a look here: https://community.bt.com/t5/BT-Devices/Premium-Whole-Home-Wi-Fi-amp-Whole-Home-Wi-Fi-6-SGAB-C208228/...

There is a fix for the random primary disc reboot in this early adopter release.

Dan-O

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Message 16 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Thanks - it's just shown up as an available update - will give it a try.
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Message 17 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Can i ask what your uptime is showing?

does the uptime reset or show x days still?

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Message 18 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Up time resets when master disc reboots so not been going past a day up time.  Rebooted this morning so uptime currently 4hrs.

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Message 19 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Thanks as i read your post i checked mine, mine showing 6 days up however as these are used for my IOT network i may not have noticed any reboots so i wanted to check that the disc uptime was indeed being resetting in gui after any reboot.

@ Dan-o or BT

Fixed occasional primary disc random reboots

System stability improvements: Is this worth updating if i have no rebooting issues? what other Stability improvements have been applied?

 

 

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Message 20 of 24

Re: Premium Whole Home Wi-Fi SGAB208224 Release now live

Hi @foz 

I would suggest updating to this release anyway due to the stability fixes - to make sure you don't have any issues with leaving your setup running for a long period of time.

SGAB/C208224 are available to rollback if you did need to return to this version.

To avoid confusion - it would be better to discuss the Early Adopter release SGAB/C208228 on the dedicated thread:

https://community.bt.com/t5/BT-Devices/Premium-Whole-Home-Wi-Fi-amp-Whole-Home-Wi-Fi-6-SGAB-C208228/...

Dan-O

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