<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Hi, my private messages have disappeared. There's no longer an envelope icon and I can't find any way to access them. I had a comms history with BT support in there that I want to keep access to.
