Random network disconnections and unable to reach 192.168.1.254

[only_sleeping]

Hi Folks,

Hoping for some help with my wifi - I am getting seemingly random dropouts on my home network.

I have a BT SmartHub.

These interruptions seem to affect all devices, though not all of them at the same time.

Turning the router off and then on again will stabilise things for a while afterwards.

After an interruption, I can't access 192.168.1.254 through any device.

Obviously, I can just reboot the router every time it goes wrong, but am hoping someone has a more technical, permanent solution.

Thanks in advance.

[Keith_Beddoe]

Try a factory reset of the home hub.

http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...

Then turn off smart setup.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

[imjolly]

if you have smart hub not the SH2 the try splitting the networks

Split the networks