I am so pleased to have finally found a solution to our problem that BT cannot fix through the normal channels - 2 Openreach and one Cube engineer visits. We have the same ping problems as Taker44 on an FTTC connection since last summer, so gaming is impossible. Would you be able to help directly (super stable connection) or is it another call to 151?
Hi @rjlarder welcome to the forum and sorry you have a problem with ping. I've moved your post to create your own thread as that's the best thing to do. Please can you confirm you are connected via Ethernet to the BT Hub. Also would you post a Ping Plotter showing your connection when just gaming and another one for when you are gaming and streaming at the same time.
Hi @JohnC2 Thanks for the welcome. Yes, I have the key laptops/desktop connected via ethernet to the BT hub. No idea how to do a ping plot but using ping -t to google. about every 4 or 5 it jumps from 10ms to 100+ms. Can you direct me how to do the plot?
Just had the third Openreach engineer here and same old stuff. That was after 3 hours on the phone trying to find someone who knew about a super stable profile. No-one had a clue. It does exist as I checked with my friend who was BT marketing manager until end of last year. BT were putting more people on this profile.