Keeping existing number when switching to digital voice (OFCOM)

[Bob1001]

@imjolly  unless @JS12  has posted elsewhere @SRB  is the one from Utilities Warehouse.

[JS12]

Hi @imjolly is correct with what he's saying. I've made my own post too.

Thanks 

[Bob1001]

@JS12  Thank you for clarification

[SRB]

Not exactly - my number was a BT number (20 odd years with them), ported over to Plusnet for 6 years, I was told it would not be an issue to have it ported over when I returned to BT. This I was told by 4 different BT call staff. Finally I was told, it was not possible and I should never have been told it was. The reason was never explained.