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Message 11 of 14

Re: Keeping existing number when switching to digital voice (OFCOM)

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@imjolly  unless @JS12  has posted elsewhere @SRB  is the one from Utilities Warehouse.

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Message 12 of 14

Re: Keeping existing number when switching to digital voice (OFCOM)

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Hi @imjolly is correct with what he's saying. I've made my own post too.

Thanks 

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Message 13 of 14

Re: Keeping existing number when switching to digital voice (OFCOM)

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@JS12  Thank you for clarification

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Message 14 of 14

Re: Keeping existing number when switching to digital voice (OFCOM)

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Not exactly - my number was a BT number (20 odd years with them), ported over to Plusnet for 6 years, I was told it would not be an issue to have it ported over when I returned to BT. This I was told by 4 different BT call staff. Finally I was told, it was not possible and I should never have been told it was. The reason was never explained.

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