Parental Controls not working and won't activate

[paulpogba]

Hi David, 

I am having the same problems as Mr.Blink182. My parental controls are turned on but nothing is being blocked. This started happening since I moved houses. I was hoping you would be able to help me too.

Kind regards

[PaddyB]

Hi @paulpogba,

Thank you for posting and welcome to the Community. 

I'm sorry if your Parental Controls aren't working at your new address. If you send me your details, I'll be able to get this investigated.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy