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Message 1 of 7

Removing Channels

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I had an email  today saying the channels including Alibi and Watch will be removed for good and will not be on any package, however I can leave 30 days AFTER 17th January. Well sorry but if these channels are being removed, which is the only reason I signed up, why should I pay for over 3 months worth of TV I am not getting. Surely this is a breech of contract to make me pay for a service I am not getting ? There is nothing I would watch on the new packages which I cant watch on Freeview no wonder they are cheaper. Any answers before I go to Ofcom?

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Message 2 of 7

Re: Removing Channels

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Are you sure it's only after January & not until 30 days after January as I seem to remember the letter saying the latter which means you can give your 30 days notice anytime up until January

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Message 3 of 7

Re: Removing Channels

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No it says "you can do so up to 30days after 17th January with out paing a fee"

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Message 4 of 7

Re: Removing Channels

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Yes "up to 30 days after 17th Jan" means anytime from now until 30 days from 17th Jan

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Message 5 of 7

Re: Removing Channels

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Well thats brilliant news, why couldnt they just say that in the letter because I like other could have read it so different. Im going back to Sky now then as BT offers me nothing
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Message 6 of 7

Re: Removing Channels

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You are aware it will only be the tv side that can be cancelled with no charges as well?

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Message 7 of 7

Re: Removing Channels

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oh yes I know that thank you
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