cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
572 Views
Message 1 of 2

Removing closed accounts from My BT

Hi, 

Is there any way to remove my closed accounts from My BT? Due to them being there, I am not able to view my bill and have just made a workaround through making another BT ID as 'account manager' to find that an unexpected amount is coming out. I have two of them - one old bt sport only and one completely cancelled - that need to be removed. I can't seem to find a way to do it but one of the call centre advisors told me I had to do it on my end. Please help!

Thanks! 🙂

@SeanD I've seen that you've replied to a few of these. Could you help please?

Tags (1)
0 Ratings
1 REPLY 1
550 Views
Message 2 of 2

Re: Removing closed accounts from My BT

Phone BT 0800.800.150 and explain your problem. They should be able to help.

 

0 Ratings