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Message 1 of 2

Removing parental controls.

Like the previous customer, how do I permanently remove BT parental controls.

Whether I am using the my BT app or logging via desktop browser the parental controls are permanently on Active.

How can I fully remove these settings.

Many thanks

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Message 2 of 2

Re: Removing parental controls.

Hi @mr_fraser,

Welcome to the Community and thank you for posting.

Have you tried the steps as shown here - Turning off BT Parental Controls 

Thanks,

Paddy

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