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Message 1 of 11

Replacing master socket

I currently have a BT openreach white faceplate/socket. I was wondering if I can replace it with an aftermarket metal finish replacement one.  

Currently I have the BT socket wired as follows:

A - Blue wire

B - Orange wire 

2 - Blue wire 

5 - White with blue stripe

The replacement master socket has two banks of connectors 1,2,3 and 4,5,6

Im assuming from the original BT socket 2 and 5 goes to the corresponding ones on the replacement socket, where do wires coming off of A and B go to on the numbered bank ? 

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Message 2 of 11

Re: Replacing master socket

@J2RRR 

Who provides your phone and broadband connection?

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Message 3 of 11

Re: Replacing master socket

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Message 4 of 11

Re: Replacing master socket

I have broadband with BT. The socket is a BT openreach one from around 2014.

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Message 5 of 11

Re: Replacing master socket

it would appears the new socket is an extension socket not a master socket



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Message 6 of 11

Re: Replacing master socket

You cannot replace that socket as it is the property of Openreach.
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Message 7 of 11

Re: Replacing master socket


@Devon_Dave wrote:
You cannot replace that socket as it is the property of Openreach.

Can you post a link to the legislation that covers that?

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Message 8 of 11

Re: Replacing master socket

The NTE is the Openreach Demarcation Point and is technically owned by them. 

They obviously can’t stop people replacing them with say decorative ones in this case.

The only thing people need to be wary of is if they ever need an Openreach Engineer out in the future chances are they’ll change it back to an Openreach Branded NTE and then raise a TRC regardless of where the fault they finally fixed was. 

So really people altering the Network are doing Openreach a favour as they’re generating revenue for them. More money in the Pension Pot. 👍

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Message 9 of 11

Re: Replacing master socket

It would appear that BT have decided to change where Openreach's demarcation point starts.

 Engineer Home Improvement Service charges | BT Help

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Message 10 of 11

Re: Replacing master socket

That’s always been the case. In fact Openreach would and can charge even if it’s outside the boundary of the property.

We had one recently, guy having his kerb dropped cut through the duct and cable, even though he was fully aware it was there and how deep it was.

In all he was charged just over £2k for the damage and repairs so turns out it was probably one of the most expensive kerb drops in history.

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