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Internetvic
Aspiring Contributor

‎15-09-2021 10h47 - edited ‎15-09-2021 10h53

1,063 Views
Message 1 of 3

Roku no 4K Ultimate- why?

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Last night could not get any of my  4K Roku devices to connect to BT Sport 4K stream to watch UEFA Champions league football. Code GE001 kept coming up and stating I need to restart the app. I could watch the Chelsea match in HD but not 4K Ultimate as I normally can.

Restarted  Roku devices but no joy.

I tried an Apple TV 4K and 4K Ultimate stream worked straight away.

Just wondering if anyone else had this  issue and if any solution was found?

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎15-09-2021 10h51

1,054 Views
Message 2 of 3

Re: Roku no 4K Ultimate- why?

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already reported

https://community.bt.com/t5/BT-Sport-on-TV-Online-player-or/BT-Sport-Ultimate-on-Roku/m-p/2183532#M3...



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Internetvic
Aspiring Contributor

on ‎15-09-2021 11h11

1,039 Views
Message 3 of 3

Re: Roku no 4K Ultimate- why?

Go to solution
Doh... missed it in the search... cheers
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