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MillyMollyMandy1
Contributor

on ‎14-10-2021 18h04

1,082 Views
Message 1 of 3

SMTP PROBLEM DESKTOP

I’m receiving a continual pop up message on my desktop as follows:

Enter your username and password for the following server.

Server: smtp.mail.yahoo.com (prefilled)

Username: My yahoo email address (prefilled)

Password: A row of asterisks (prefilled)

I click on OK each time but the message just pops up again and again  ☹️

I’m assuming that as the information is prefilled that the problem lies elsewhere.

The problem does not occur on my laptop.

Suggestions welcome.

Thank you.

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2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage

on ‎14-10-2021 18h08

1,076 Views
Message 2 of 3

Re: SMTP PROBLEM DESKTOP

If you are trying to access BT mail you are using completely the wrong settings. BT has no association with Yahoo any more.

These are the correct settings https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin...

If you are trying to access Yahoo mail, you are posting on the wrong forum.

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gg30340
Distinguished Sage
Distinguished Sage

on ‎14-10-2021 18h17

1,066 Views
Message 3 of 3

Re: SMTP PROBLEM DESKTOP

You were given the correct settings in your previous thread when you complained about a problem with Outlook.

Solved: Re: Outlook Problem - BT Community

As has been pointed out, if it is a BT email account you should be using the settings you were previously given and have now been repeated in this thread.

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