Just to update everyone regarding the Samsung issue ...
I wasn't aware that a misunderstanding by our ops team resulted in them temporarily turning off content protection for our live streams on Samsung devices. This was intended to be a short term measure until this issue could be fixed. What they didn't realise was as a result of them turning it off, users then assumed the issue had been fixed - so the investigation by Samsung was stopped.
Thus we're currently no closer to having a fix for this.
Content protection will remain turned off until after the Champions League final this Saturday - this is to ensure that everyone has the best possible experience for what is expected to be our biggest event of the year.
We will be turning it on after the match - either on Sunday or Monday, where we then expect the issue to return to those who were previously affected. Sorry for the inconvenience, but we need the issue to be present for Samsung to be able to investigate why.
Just a couple of reminders:
1. We have to turn on content protection - we'll lose our football rights for the next season if we don't.
2. We've not been able to reproduce this on any of our devices, and Samsung haven't reproduced it on any of theirs. We're reliant on you guys to help us identify and fix this issue.
