Hi,
I've recently placed an order for BT Fibre 1 and would like to make sure I have have everything ready.
From what I've read online, This is my Master Socket which I will need a Microfilter to separate the phone line and broadband?
Will I also need a modem? From my understanding our rented property doesn't have Fibre so that's the reason I went for BT Fibre 1.
Any help will be amazing.
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that is the master and you just need to connect filter and then connect SH2 to the filter and that's it - connected
SH2 is a modem/router
Yes, you will need a filter, no, you won't need a modem. The Smart Hub 2 is a combined modem and router.
have you turned of smart setup
https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-
@licquorice @imjolly Is a filter no longer supplied with the SH2?
I don't know but assumed for a new customer it would be included in the box with the SH2 along with modem cable. unlike a replacement SH2 which will just come with hub
The SH2 hasn't arrived yet, should be early next week
I got mine yesterday, all you need is in the box, takes 2 mins to set up. Hopefully mine activates today , fingers crossed