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stevengreen93
Beginner

on ‎25-01-2021 19h39

788 Views
Message 1 of 2

Sky box saying I need to upgrade to view BT Sport HD

Hi

 

My bt package includes hd but I am only able to access the SD channels on my sky box. When I try to view the HD channels it tells me I need to upgrade my package.

I used to have only SD before I took a new offer including HD. Is the sky box still picking up my old subscription? If so, how can I fix it?

 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎25-01-2021 21h44

766 Views
Message 2 of 2

Re: Sky box saying I need to upgrade to view BT Sport HD

You need to phone CS ON 150 or 0800800150 from mobile



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