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Skype causing issues - FTTP

Hi all, we recently had FTTP installed (finally!)  However, 2 of us are working from home and since having the fibre installation, if I am on a Skype call it crashes my partner's system.  The whole point of getting fibre was for it to be quicker, more stable, and for us both to be able to work from home easily.  We have gone for the top package which I think is 900.

Any ideas for fixing this?  I have checked with my workplace and it's nothing to do with Skype - I'm hoping it's a setting I can change on the Smart Hub maybe?

Many thanks

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