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Message 1 of 4

Smart Hub 2 USB SSD password

I have BT Smart Hub 2 with an SSD attached to the USB port and mapped as Drive Z:

I can access Z: without a password, however when my backup software (Acronis) tries to access Z: then a username+password is demanded. Admin + router password does not work.

How do I set a user/password for the USB drive. Cannot find USB settings on the router setup.

Thanks

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Message 2 of 4

Re: Smart Hub 2 USB SSD password

No password is required to access a drive mapped to the usb port of the hub. I use Acronis backup software to backup my PC to a drive connected to the usb port and have never been asked for a password.  Sounds as though it could be a security setting in Acronis

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Message 3 of 4

Re: Smart Hub 2 USB SSD password

I've never used the facility, but Acronis True Image 2020 has a password protection facility for backups.

https://www.acronis.com/en-us/support/documentation/ATI2020/index.html#3407.html

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Message 4 of 4

Re: Smart Hub 2 USB SSD password

Thanks, I've searched Acronis to no effect. Looks like a trip to the Acronis forum.
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