cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,434 Views
Message 111 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting


@cmcc wrote:

It is the firmware.  You MUST be able to run both WiFi networks on different channels.  There is no other fix.  This requires BT supplied firmware.

I presume you mean different SSIDs rather than different channels. There is no firmware to allow this on the SH2

You can either buy a 3rd party router that supports g.fast. v expensive.

Or disable 5ghz -not an option.

Or use SH1, which has firmware that allows both WiFi networks on different channels.

As above

Such a disappointing service and product from BT.


 

0 Ratings
2,388 Views
Message 112 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

I have given up trying to get BT to troubleshoot the firmware.   I bought an Asus Zen Mini AiMesh Router and Node.   What is the optimum way to connect this?  I can't see a way to put SH2 into Bridge Mode.   Is that the best way?  (I would like to keep the DV functionality of the SH2)

BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP
Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+
CFP project lead.
0 Ratings
2,380 Views
Message 113 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

No bridge mode possible for SH2. Can the ASUS kit go into access point mode? 

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted solution’
0 Ratings
2,357 Views
Message 114 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

@stevebrass   The Asus is now working as a wifi Access Point ( although not in Access Point mode).  It just worked and currently has one node and wifi coverage much further than the SH2 - and more reliable too. 

i have yet to turn off the SH2 wifi. 

BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP
Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+
CFP project lead.
0 Ratings
2,273 Views
Message 115 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

Any new SH2 firmware? Wondering if splitting SSID networks feature has finally been implemented by BT on SH2 yet.

0 Ratings
2,260 Views
Message 116 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

There is no new firmware for SH2 and I very much doubt and update will provide ability to split the 2.4/5ghz networks



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
2,253 Views
Message 117 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

What makes you very much doubt that?

0 Ratings
2,249 Views
Message 118 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

Because it isn't a fault, it is a deliberate decision taken by BT

0 Ratings
2,240 Views
Message 119 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

I said feature.

It was deliberately implemented on SH1.
Do you have insight as to why it was deliberately omitted from SH2?
0 Ratings
2,237 Views
Message 120 of 143

Re: Smart Hub 2 Wi Fi devices are dropping connection and reconnecting

Yes, for operation of the black complete WiFi discs that are only compatible with the SH2

0 Ratings