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Message 1 of 5

Smart Hub 2 and WiFi discs

Upgraded to Fibre Halo 3 with Complete Wi-Fi and I keep hearing my hub (Smart Hub 2) making an intermittent clicking sound... any ideas why and is this normal (didn't have it with previous Whole Home set up — also fibre)?

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Message 2 of 5

Re: Smart Hub 2 and WiFi discs

@yerlovinunclegumbers 

There have been other reports of this.

Do you have a direct optical fibre connection, or does your broadband come down the phone line?

Do you have BT Digital Voice?

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Message 3 of 5

Re: Smart Hub 2 and WiFi discs

@Keith_Beddoe 

This is via the phone line...
don't have BT Digital Voice. 
Thanks!

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Message 4 of 5

Re: Smart Hub 2 and WiFi discs

Then its possibly faulty. See what other forum members say.

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Message 5 of 5

Re: Smart Hub 2 and WiFi discs

my hub also has this intermittent clicking sound. I don't have digital voice either and my fibre is straight through the phone line.

so this means its faulty then?

I think this clicking sound is when it's restarting or booting up for the first time.

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