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Message 1 of 2

Smart Hub 2 - "exported" information not the same as displayed.

I'm a new user of the SmartHub2. If I go to Advanced-> Technical Log -> Information it shows a sensible figure for  Data Sent / Received ( 17GB /57GB). If I then select "Export" the resultant CSV file shows different figures (2.1Gb/2.1GB). The value for BT WiFI is also different.Actual.pngcsv.png

Having tried a couple of times, it seems that the exported Data Sent/ Received figure is always 2.1/2.1

Any one else get this or know of a fix?

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Message 2 of 2

Re: Smart Hub 2 - "exported" information not the same as displayed.

The BT WiFi Status is a known problem in the Technical Log since the launch of the Smart Hub 2 and I have highlighted it a few times but it does not seem to be a high priority for BT for whatever reasons. Note that the Home Page of the Hub Manager shows the correct status:

Dippu_0-1620893429611.pngDippu_1-1620893446426.png

 

 

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