Smart TVs connection issues

[Mcvieg]

I recently got a new router and successfully entered the new Wi-fi password into all my devices. My main tv where my YouView box is connected automatically and I can view all my Apps like iPlayer and Netflix as before. However, my other smart tv on which I was able to view all the same apps including YouTube would not reconnect to the internet when I put in the new password, or press WPS on the router. I have tried multiple times but still no joy. It’s a Toshiba TV bought just a few months ago.

[NigelB72]

Is it a BT hub that you're using? If so, try turning off Smart Set-up

[Mcvieg]

BT Hub 2

[lifeonmars]

know of a similar problem with a Panasonic TV ,  switch off smart set up in router interface and pull the TV mains plug out of socket for a few minutes, plug back in  then re enter Network details in the TV settings 

[Mcvieg]

Where and what is smart set up on router interface?

[licquorice]

[Les-Gibson]

Sorry, forget that. It was Panasonic not Toshiba.

That'll teach me to check my facts before I post