Smart hub 2 wan port

[BigMattyN]

Hi

just brought a smart hub 2 off eBay new and sealed model 091299 (FTTC)

can I reassign the wan port (red) to an Ethernet port as I really need 4 not the 3 this leaves me with

it will be replacing a business hub 5 that has recently started to play up 

TIA

[VeteranISPUser · Accepted solution]

Hi @BigMattyN 

Apologises if this is wrong but I only have the 4 yellow ports.

If you are on the latest (or close) firmware v0.27.07.07281-BT then have a look in the Smart Hub Manager in Home -> Advanced settings -> Broadband and if you see Full Fibre (FTTP) Mode then turning it off allocates the 4th port to Ethernet. 

[imjolly]

The hub with a specific WAN port was for FTTP customers and not FTTC  The newer SH2 has 4 Lan ports and facility to change 1 of Lan ports to wan so now can be issued to either FTTP or FTTC customers

[Keith_Beddoe]

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@BigMattyN wrote:

I really need 4 not the 3 this leaves me with

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Just add an Ethernet switch, that will give you more ports.

[BigMattyN]

Thanks for that , I’m going to install it tomorrow and will let you know if it works 👍

[licquorice]

If you have bought it from eBay, it is unlikely to have the latest firmware, you will need to leave it connected to get updated.

However, if you have a business connection rather than residential, you won't get a firmware update.

[BigMattyN]

Hi

now have the latest software on the smart hub 2 and can confirm if you turn off FTTP mode in broadband settings it reboots with all 4 Ethernet  ports live!

many thanks for all your help

matt

[Albertbigndaft]

This helped me thanks. Two people I was put through to at BT couldn’t assist. They just suggested a splitter which didn’t work. The user guide also states the port could not be used. It can, once the fix is set as described above.