So-called fraud dept

[ameen1]

The so called bt fraud dept asked me to download a app called team view quick support which i

stupily did a nine no code comes up and there ask you for I use oline banking and noticed payment I did recognise  I contacted my bank and they put me through to the fraud team  they said I would get my money back has any else been through this scam 

[ameen1]

I been receiving a lot of calls from bt saying there are from bt fraud dept and even gave me there’s I’d numbers after I asked them and even asked to talk to there manager how do know there are from the fraud team 

[ameen1]

I been receiving a lot of calls from bt saying there are from bt fraud dept and even gave me there’s I’d numbers after I asked them and even asked to talk to there manager how do know there are from the fraud team 

[Keith_Beddoe]

https://community.bt.com/t5/Announcements-Guides-Community/Scams-Information-about-scams-currently-c...

[Keith_Beddoe]

https://community.bt.com/t5/Announcements-Guides-Community/Scams-Information-about-scams-currently-c...

[-Richie-]

It's a scam, BT would never ask you to install Team Viewer, they used it to access your device.

[ameen1]

I have already reported it as a scam call and registered asa member action fraud too 

[ameen1]

Thank you

[ameen1]

So be aware of this scam

[-Richie-]

---

@ameen1wrote:
So be aware of this scam

---

Be vigilant all the time, if it sounds too good to be true it usually is, if it sounds completely odd to you, don't offer any info and ask the caller to verify they are who they claim to be.
Ask the caller to add notes to your account, then look up that companies contact info on their website and contact them directly, ask the person who answers if notes have been added.

Most scammers will tell you something is urgent or time sensitive, this is to create panic and stop you from thinking about other options or seeing through the deception.